Minutes from Aug 2, 2018 WP Freelancers Meetup
No Member Spotlight for this meeting. Attendees invited to speak to either of the leads about being a future Member Spotlight speaker. 10-min talk, 5-min Q&A, projector available.
Topic of the meeting, GDPR (General Data Protection Regulation) Compliance.
- The EU is requiring a level of privacy greater than previous levels.
- Vanessa’s resources (thanks V)…
The low down on what the GDPR is: https://ec.europa.eu/justice/smedataprotect/index_en.htmWhat’s included in WordPress: https://wptavern.com/wordpress-4-9-6-beta-1-adds-tools-for-gdpr-compliance
GDPR Data Map: https://gdprplug.in/gdpr-data-map/#
Other Resources: https://codelight.eu/wordpress-gdpr-framework/
- Here’s one I found: https://www.zdnet.com/article/gdpr-an-executive-guide-to-what-you-need-to-know/
- Basically, it’s now important to identify where customer data is stored. If a user wants to know where their data is stored or asks that it be removed, a site owner must comply. Site owner must say what tools are being used on a site (ie, Google Analytics).
- Discussion on privacy policies, cookies policy, plugins that generate privacy policies.
- freeprivacypolicy.com inbenta mentioned
- Sheila’s client newsletter offers several related links about the new sextortion scam including how to check to see if your email and/or passwords have been compromised. Mentioned that Andrew V. recommends Kaspersky over LastPass as a password management tool.
- Ryan recommened using tools such as 1ty.me, keyvault.net or pwpush.com when sending passwords or other sensitive information via email. These tools encrypt the information, making it safer to email/share with clients or partners.
- Other tools mentioned:
- Workflowy (a free list-making tool, sections can be shared with clients or partners)
- OnePassword, password manager. The vault can be shared between people.
- A brief religious discussion (Win v. Mac) ensued somehow but was quickly over.
Leads opened discussion up to other topics:
How to sell site maintenance?
- Some include maintenance with cost of site-builds and then charge a yearly fee for hosting and maintenance. Others charge a flat monthly rate to keep WP, plugins, themes updated.
- Keep in mind what an hour of your time is worth to you, and what expenses are involved (what tools are you buying, for example) in setting a price for maintenance.
- Track the time spent to ensure the fees cover time spent and costs.
- Site changes/tweaks might not be included in maintenance, or a set amount of hours of changing/tweaking may be included. Different people structure their offerings differently.
- Some charge a flat-rate that covers everything.
Other items mentioned:
- Zoho – free email tool
- license costs – don’t be afraid to pay for tools if they save you time. And, pass along the costs of licenses to clients, where possible. Several examples of this were given: Pantheon, security and is built into this host so no need for WordFence on each site; Updraft Plus Premium, the cost of this plugin is marked up 4% and built into each client’s invoice.
- Archive.org, the “wayback” machine.
- Discussion on ensuring that somebody has the information needed to maintain client websites when you go out of town, or if something were to happen to you.
- Tools to manage all WP sites at once: InfiniteWP, ManageWP, MainWP, others These can be big time saving tools. Compare features as they are all different.
Topic for next month: WP Security
Member Spotlight for next month: Patty
Thanks to Carolyn Caster for the great notes!